kenmore elite refrigerator water dispenser not working

If you own a Kenmore Elite refrigerator and are experiencing issues with the water dispenser not working, it can be frustrating and inconvenient.

The most common reasons for this issue include a faulty dispenser switch, frozen water tube, clogged water filter, low water pressure, control board malfunction, and water line issues.

In this article, we will provide you with some tips and solutions to help you troubleshoot and fix your Kenmore Elite refrigerator water dispenser.

Overview: Kenmore Elite Refrigerator Water Dispenser Not Working

Below is a quick chart of water dispenser malfunctioning issues along with symptoms and quick solutions:

ReasonsSymptomsPotential solution
Clogged water filter Low water pressureReplace the water filter
Frozen water line No water from dispenserUse a hair dryer on a low setting to warm it up
Defective water inlet valveIntermittent water flowReplace it
Dispenser tube blockage Water spraying at the dispenser pointClean the dispenser tube
Faulty control boardInconsistent water flowConsult the user manual or contact Kenmore support for assistance.
Clogged water filterLow water pressure Clean or replace the water filter every 6 months.
Water line issuesNo water from the dispenserRepair the water line

Common Causes for Kenmore Elite Refrigerator Water Dispenser Failure

common causes for kenmore elite refrigerator water dispenser failure

Clogged Water Filter

A clogged water filter can restrict the flow of water to the dispenser, resulting in a lack of water or slow water flow. Symptoms include low water pressure or no water coming out of the dispenser.

Frozen Water Line

A blocked, kinked, or frozen water line can prevent water from reaching the dispenser. This can occur due to low temperatures or improper installation. Symptoms include no water or slow water flow from the dispenser.

Defective Water Inlet Valve

A damaged or malfunctioning water inlet valve can hinder water flow to the dispenser. This can result in no water or intermittent water flow.

Dispenser Tube Blockage

If the dispenser tube is blocked, it can prevent water from flowing properly. This can happen due to debris or mineral buildup. Symptoms include no water or water spraying at the dispensing point.

Faulty Control Board

A malfunctioning control board can disrupt the operation of the water dispenser. This can lead to no water or inconsistent water flow.

Improperly Installed Water Filter

If the water filter is not properly installed, it can affect the water flow to the dispenser. Symptoms include low water pressure or no water coming out of the dispenser.

Water Line Issues

Twisted, bent, or kinked water lines can restrict water flow to the dispenser. This can occur due to improper installation or movement of the refrigerator. Symptoms include no water or slow water flow.

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Dirty or Clogged Water Filter

A dirty or clogged water filter can impede water flow to the dispenser. Symptoms include low water pressure or no water coming out of the dispenser.

Malfunctioning Dispenser Switch

A faulty dispenser switch can prevent the water dispenser from activating. This can result in no water or intermittent water flow.

Electrical Issues

Electrical problems, such as a faulty wiring connection or a blown fuse, can disrupt the functioning of the water dispenser. Symptoms include no water or inconsistent water flow. 

To troubleshoot and address these issues, you can try the following steps:

  • Bypass the water filter to check if the water flow improves. If it does, replace the clogged filter.
  • Thaw any frozen water lines by turning off the refrigerator or using a hairdryer.
  • Inspect the water inlet valve for any damage and replace it if necessary.
  • Clean the dispenser tube to remove any blockages.
  • Check the control board for any signs of malfunction and replace it if needed.
  • Ensure the water filter is properly installed and not twisted or clipped incorrectly.
  • Straighten any twisted or kinked water lines and ensure they are properly connected.
  • Replace the water filter if it is dirty or clogged.
  • Test the dispenser switch and replace it if it is faulty.
  • Check the electrical connections and fuses for any issues and address them accordingly.

Symptoms of Kenmore Elite Refrigerator Water Dispenser Failure

symptoms of kenmore elite refrigerator water dispenser failure

Low Water Pressure

If the water dispenser is not dispensing water or the water flow is slow, it may be due to low water pressure. This can be caused by a clogged water filter, a frozen water line, or a faulty water inlet valve.

No Water Flow

If there is no water coming out of the dispenser, it may be due to a clogged water filter, a frozen water line, or a malfunctioning dispenser switch.

Intermittent Water Flow

If the water flow is inconsistent or stops and starts, it may be due to a faulty control board or a malfunctioning water inlet valve.

Water Spraying at Dispensing Point

If water is spraying out of the dispenser, it may be due to a blockage in the dispenser tube or a malfunctioning water inlet valve.

Leaking or Flooding Near Water Filter

If there is water leaking or flooding near the water filter, it may be due to a poorly installed or twisted water filter.

Water Dispenser Not Activating

If the water dispenser is not activating when the lever or button is pressed, it may be due to a malfunctioning dispenser switch or control board. 

Water Tastes or Smells Bad

If the water from the dispenser has an unusual taste or odor, it may be due to a dirty or clogged water filter.

Water is Not Cold

If the water from the dispenser is not cold, it may be due to a malfunctioning water inlet valve or a faulty control board.

Water is Discolored

If the water from the dispenser is discolored, it may be due to a dirty or clogged water filter or a contaminated water supply.

Ice Maker Not Working

If the ice maker is not working, it may be due to a malfunctioning water inlet valve or a frozen water line. This can also affect the water dispenser.

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Solution of Kenmore Elite Refrigerator Water Dispenser Not Working issue

solution of kenmore elite refrigerator water dispenser not working issue

Here are the solutions for each issue along with the symptoms:

Clogged Water Filter

Replace the water filter in the Kenmore Elite Refrigerator. Find the right filter for your model. Turn off the water. Twist the old filter to remove it. Put the new one in its place. Turn the water back on.

Frozen Water Line

You need to thaw the frozen water line. Unplug the refrigerator first. Then find the water line inside the freezer. Use a hair dryer on a low setting to warm it up. Be patient. Plug the refrigerator back in.

Defective Water Inlet Valve

The water valve controls the flow. You may need to replace it. Unplug the refrigerator. Turn off the water supply. Remove the back panel. Find the water valve and replace it with a new one.

Dispenser Tube Blockage

Clean the dispenser tube to remove any blockages caused by debris or mineral buildup. Use a soft brush or pipe cleaner to clear the tube.

Look for cracks or holes. If you find any, replace the tube. Get help from an adult if needed. It can be a bit tricky.

Faulty Control Board

Check the control board for signs of malfunction and replace it if needed. Consult the user manual or contact Kenmore support for assistance.

Improperly Installed Water Filter

Ensure the water filter is properly installed, not halfway twisted or clipped. Properly align and secure the water filter to ensure even water flow.

Water Line Issues

Straighten any twisted, bent, or kinked water lines. Ensure proper connection of the water lines.

The water line may be bent or twisted. Check its path. Make sure it’s straight. Adjust if necessary.

Thaw out the frozen water supply tube and ensure that the freezer temperature is kept from 0-10 degrees Fahrenheit.

Dirty or Clogged Water Filter

Replace the dirty or clogged water filter. Regularly clean or replace the water filter every 6 months.

Malfunctioning Dispenser Switch

Check if the dispenser switch is working. If it’s not, replace it. Unplug the refrigerator first. Carefully remove the panel around the dispenser. Find the switch. Put the new switch in the same spot.

Electrical Issues

Check the power supply to the refrigerator. If everything seems fine, it might be an internal electrical problem. In this case, it’s best to call a professional repair person.

If the control board is faulty, it may stop supplying power to the entire dispenser system. In this case, you might need to replace the control board.

Incorrect Temperature Setting

Adjust the refrigerator’s temperature. Check the manual for the right setting. Keep it not too cold and not too warm. It might take some time for the water to reach the perfect temperature.

Broken Dispenser Motor

Replace the dispenser motor. Unplug the refrigerator. Remove the dispenser’s cover. Find the motor. Replace it with a new one of the same model.

Step-by-Step Guide to Troubleshoot Kenmore Elite Refrigerator Water Dispenser

Safety First: Unplugging and Precautionary Measures

Before starting any troubleshooting steps, make sure to unplug your refrigerator first to avoid any electrical accidents.

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Checking the Filter

Check if your filter is seated properly or if it’s clogged. You can do this by removing and reinstalling the filter. If it’s clogged, consider replacing it.

Inspecting the Water Line

Disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen.

Thaw it out and ensure that your freezer’s temperature is kept from 0-10 degrees Fahrenheit.

Testing the Dispenser Motor

Listen for any unusual noises when trying to dispense water. If you hear something unusual, it might indicate a motor failure.

Evaluating Electrical and Control Systems

Test each of the dispenser components before testing the control board. If only one part is not working, it’s more likely that a single part has failed.

But if the entire dispenser system is not working, then the control board might be at fault.

Consulting the User Manual

If all else fails, consult your user manual for more specific troubleshooting steps for your particular model.

When to Call a Professional

While DIY repair can save you money, there are limits to what you can do on your own.

If you’ve tried all these steps and your dispenser is still not working, or if you’re dealing with more serious issues like motor failure or control board issues, then it’s time to call a professional technician. 

Also, if your refrigerator is still under warranty, make sure to contact your manufacturer first before doing any repairs on your own as it might void your warranty.

Can the Issues with the Water Dispenser Also Affect the Ice Maker in a Kenmore Bottom Freezer?

Can the issues with the water dispenser also affect the ice maker in a Kenmore bottom freezer? If you’re experiencing problems with your Kenmore freezer ice maker, it’s possible that the issues with the water dispenser could be linked. Conducting a thorough kenmore freezer ice maker troubleshooting can help identify any underlying problems and determine if both components are connected.

Preventive Maintenance Tips for Kenmore Elite Refrigerator Water Dispenser

preventive maintenance tips for kenmore elite refrigerator water dispenser

Regular Cleaning

Regularly clean your ice and water dispenser to keep them smelling and tasting fresh.

Timely Filter Replacement

For optimal performance, replace your refrigerator water filters every six months or after 200-300 gallons of water have been dispensed – whichever comes first.

Avoiding Common Mistakes

Make sure all drawers and ice buckets are pushed in properly and that there are no visible gaps around the door gasket.

Following Manufacturer Guidelines

Always follow manufacturer guidelines when using and maintaining your refrigerator.

FAQs 

Why is my water dispenser slow?

Your water dispenser might be slow due to a clogged or improperly seated filter.

How often should I change the water filter?

You should change your water filter every six months or after 200-300 gallons of water have been dispensed – whichever comes first.

Can I fix the water dispenser myself?

Yes, you can fix common issues with your water dispenser yourself. However, for more serious issues like motor failure or control board issues, it’s best to call a professional technician.

What if the ice dispenser is also not working?

If your ice dispenser is also not working, it might be due to similar issues affecting your water dispenser. Follow the same troubleshooting steps.

Where can I find replacement parts?

You can find replacement parts for your Kenmore Elite refrigerator from authorized dealers or online stores.

Conclusion

Troubleshooting your Kenmore Elite refrigerator’s water dispenser might seem daunting, but with the right knowledge and a little patience, you can fix common issues yourself.

Remember to always prioritize safety when doing any repairs and don’t hesitate to call a professional if needed. Happy troubleshooting!

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