Is your Kenmore side by side refrigerator failing to keep your food cool?

Don’t worry. Kenmore side by side refrigerator not cooling or freezing becomes a common issue.

I’ll guide you through the possible reasons behind it. Here I also reveal a step-by-step troubleshooting guide. It helps you to get your refrigerator back to its optimal performance.

Say goodbye to spoiled groceries and hello to a well-functioning appliance! Let’s dive into the troubleshooting steps.

kenmore side by side refrigerator not cooling or freezing

Kenmore Side by Side Refrigerator Not Cooling or Freezing

If your Kenmore side-by-side refrigerator is not showing signs of cooling, you should consider several potential culprits.

Let’s delve into each aspect and explore possible solutions.

Check the Temperature Settings

Ensure that the temperature settings for both the refrigerator and freezer compartments are appropriately adjusted.

The recommended temperature for the refrigerator is between 37 to 40 degrees Fahrenheit.

But the freezer temperature should be around 0 degrees Fahrenheit. If the temperature is wrong then adjust it promptly.

Verify Power Supply and Circuit Breaker

Firstly, check if the refrigerator is receiving power. Inspect the circuit breaker whether it is not tripped.

Verify that the power cord is securely plugged into the electrical outlet.

If you notice any issues with the power supply, consider resetting the circuit breaker. You can also contact an electrician for further assistance.

Inspect the Condenser Coils

inspect the condenser coils

Over time, dust and debris can accumulate on the condenser coils. That hinders the refrigerator’s cooling efficiency.

First, locate the coils. Usually, it is situated at the back or beneath the appliance. Clean them using a soft brush or vacuum cleaner.

Regularly maintaining the coils can significantly improve cooling performance.

Assess the Door Gaskets

Faulty or worn-out door gaskets can result in air leakage from the refrigerator. That leads to cooling and freezing issues.

So check the gaskets for any signs of wear or tears. If needed, replace the gaskets. It will ensure a proper seal and efficient cooling.

Examine the Evaporator Fan

The evaporator fan is responsible for circulating cold air throughout the refrigerator.

If the fan is malfunctioning, the refrigerator may not cool or freeze correctly.

Listen for any unusual noises from the fan. If it’s not running, consider replacing it.

Troubleshoot the Defrost System

A malfunctioning defrost system can lead to ice buildup on the evaporator coils.

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That restricts proper cooling. Inspect the defrost timer, defrost thermostat, and defrost heater for any faults.

Replace any defective components to restore the refrigerator’s cooling functionality.

Clean the Condenser Fan and Fan Motor

The condenser fan helps dissipate heat from the refrigerator’s condenser coils. Make sure the fan and its motor are clean and functioning correctly.

A malfunctioning condenser fan can cause cooling issues. So ensure it’s in good working condition.

Inspect the Refrigerator Damper Control

The damper control regulates the airflow between the refrigerator and freezer compartments.

If it’s stuck or not functioning correctly, it can impact the cooling performance.

Check the damper control for any obstructions or faults. Address them accordingly.

Verify the Temperature Control Thermostat

verify the temperature control thermostat

The temperature control thermostat governs the refrigerator’s cooling cycles. If it’s faulty, the refrigerator may not cool or freeze adequately.

Use a multimeter to test the thermostat for continuity. If it’s defective, replace it with a compatible part.

Common Symptoms of Cooling and Freezing Problems in Kenmore

Let’s know the common symptoms to look out for when you facing a cooling issue in the Kenmore refrigerator. It helps you to troubleshoot and fix the issue effectively.

Inadequate Cooling in the Refrigerator

You may notice that your fridge isn’t keeping food cold enough.

This can be due to a faulty temperature control thermostat, a defective evaporator fan motor, or blocked air vents.

Check the temperature settings crucially. Ensure the vents are clear for proper airflow.

Freezer Not Maintaining Frozen Food

When your freezer fails to keep items frozen, it can be frustrating. The most probable culprits are a defective defrost heater, and a malfunctioning defrost timer.

Also, a faulty temperature control thermostat can raise this issue. Check these components and replace them if necessary.

Accumulation of Frost in the Freezer

If you spot excessive frost buildup in the freezer compartment, it indicates a potential issue. The defrost heater, defrost thermostat, or defrost timer may need attention.

Defrosting the freezer manually can temporarily solve the problem.

Excessive Noise

Unusual noises, like buzzing, rattling, or clicking, can be distressing.

These noises may be caused by a malfunctioning compressor, faulty condenser fan, or faulty evaporator fan motor.

Inspect and replace any faulty components. It will reduce the noise.

Water Leakage

If you find water pooling inside the fridge or dripping outside, it’s time for investigation.

Inspect the water inlet valve, drain pan, or defrost drain. Clogs or defects in these components can cause water leakage.

Fridge Cycling Too Frequently

fridge cycling too frequently

If your refrigerator turns on and off more frequently than usual, it can be due to a faulty temperature control thermostat.

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A malfunctioning compressor, or dirty condenser coils can also arise this problem. Cleaning the coils and checking the thermostat can help resolve this issue.

Uneven Cooling Across the Refrigerator

When certain areas of the refrigerator feel colder than others, it’s likely an airflow problem.

Check the damper control assembly, which regulates the airflow between the freezer and fridge compartments. Ensure that it’s functioning correctly.

Rapid Frost Buildup

A rapid frost buildup on the evaporator coil may be a sign of a defective defrost system.

Examine the defrost heater, thermostat, and timer to resolve the issue. It prevents frost buildup.

By identifying these common symptoms you can diagnose and fix cooling and freezing problems in Kenmore. Keeping your food fresh and your appliance running smoothly.

Optimizing Kenmore Side-by-Side Refrigerator Efficiency

Here are some expert tips to improve your Kenmore refrigerator’s performance.

Keep the Coils Clean and Dust-Free

Regularly clean the condenser coils. It is located at the back or underneath your refrigerator.

Dust and debris can accumulate, reducing cooling efficiency. Use a coil brush or vacuum attachment to remove dirt. It will improve performance significantly.

Ensure Proper Airflow

Maintain sufficient space around your refrigerator. It ensures proper airflow.

Avoid placing it too close to walls or cabinets. This can hinder ventilation. That reduces the cooling effectiveness.

Check Door Seals Regularly

check door seals regularly

Inspect the door gaskets regularly. Look for any signs of wear or damage. Faulty seals can cause cool air to escape.

Resulting in temperature fluctuations and increases energy consumption. Replace faulty gaskets promptly.

Set the Right Temperature

Optimize the temperature settings for both the refrigerator and freezer sections.

Keeping the refrigerator too cold or the freezer too warm can impact efficiency. Follow the manufacturer’s recommendations for ideal settings.

Organize Your Fridge and Freezer

Efficiently organize the items in your refrigerator and freezer. Use designated drawers for fruits and vegetables.

Avoid overstuffing shelves to ensure proper air circulation. It ensures even cooling distribution.

Keep the Freezer Ice-Free

Regularly defrost the freezer. It will prevent excessive ice buildup. Thick layers of ice can reduce airflow.

That impedes cooling efficiency. Defrosting also helps your freezer maintain its optimal freezing capabilities.

Check and Replace Water Filters

If your refrigerator has a water dispenser regularly check and replace the water filters. Follow the manufacturer’s recommendations to change it on time.

Clean water filters to ensure better water quality. It also helps the refrigerator to operate efficiently.

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Don’t Overload Your Fridge

don't overload your fridge

Avoid overloading your refrigerator with too many items. An overcrowded fridge can obstruct airflow.

That lead to uneven cooling. As a result, the appliance works harder to maintain the desired temperature.

Use Energy-Saving Features

If your refrigerator comes with energy-saving features like power-saving or vacation mode, utilize them.

These settings can reduce energy consumption during lower usage periods.

Keep the Surrounding Clean

Regularly clean the area around your refrigerator. Including the floor and nearby surfaces.

A clean environment prevents dust and dirt from being sucked into the refrigerator. That can affect efficiency.

Follow these additional tips to maintain the efficiency of your Kenmore refrigerator. It will prolong its lifespan, and keep your food fresh and cool.


How do I know if my refrigerator is not cooling properly?

Check the temperature settings. Ensure that the vents are not blocked.
If the temperature remains high, there may be an issue with the condenser coils or the evaporator fan motor.

How do I know if my refrigerator is not cooling properly?

Check the temperature settings. Ensure that the vents are not blocked.

If the temperature remains high, there may be an issue with the condenser coils or the evaporator fan motor.

Why is my freezer not freezing food properly?

Ensure the freezer door is sealed tightly and not letting warm air in.

If the door is okay, it could be due to a faulty defrost timer, defrost heater, or temperature control thermostat.

What should I do if my fridge and freezer are both not cooling?

First, check the power supply and plug. If that’s fine, inspect the condenser coils and clean them if necessary.

If the issue persists, it might be a problem with the compressor or thermostat.

How often should I clean the condenser coils?

Cleaning the condenser coils every six months is recommended. It maintains optimal cooling efficiency.

Also, prevent potential issues with the refrigerator’s performance.

Why is my refrigerator making unusual noises?

Unusual noises can indicate problems with the compressor, evaporator fan motor, or condenser fan.

Check for loose components and consider calling a professional if the noise persists.


Dealing with a Kenmore side by side refrigerator not cooling or freezing can be frustrating.

But this troubleshooting guide assist you to identify the problem. So that you can take appropriate actions.

Follow these steps to resolve the issue within a moment. It will ensure a smoothly functioning refrigerator for years to come.

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